Customer Service

CUSTOMER SERVICE

Contact

If you have any questions about products, you can contact us by e-mail info@luludk.es or by phone (+34) 678 649 162.

Grupo Frutec S.L.
B-93.458.131
C/Benahavís, 29130
Alhaurín de la Torre,
Malaga, Spain

 

LULU DK ESPAÑA TERMS OF USE

Acceptance of Terms

This website located at www.luludk.es is owned and operated by Grupo Frutec S.L. (hereafter LULU DK ESPAÑA). LULU DK ESPAÑA is a lifestyle brand that operates a website that allows its users to order tattoos exclusively online and sign up to receive information periodically from LULU DK ESPAÑA.

This website contains text, pictures, graphics, lgos, button items, images, works of authorshop, and other content (collectively with all information and material about LULU DK ESPAÑA, products and services, “Content”). This website is intended for use only by users who are at least 18 years of age.

Disclaimer

Content and other information contained on this website has been prepared by LULU DK as a convenience to its users and is not intended to constitute advice or recommendations upon which a user may rely. LULU DK has used reasonable efforts in collecting, preparing and providing quality information and material, but makes no warranty or guarantee about the accuracy, completeness, or adequacy of the Content or other information contained in or linked to this website or any other website maintained by LULU DK. Users relying on Content or other information from this website do so at their own risk.

Electronic Communications

When you visit this website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms of Use.

Order Products or Pay for Service Online

If you purchase LULU DK ESPAÑA products or services that we offer for a fee, (“Products”), you agree to allow LULU DK ESPAÑA, or our payment affiliates or service providers, to process and/or store your payment card information. You also agree to pay the applicable fees for the Products as they become due plus all related taxes, and to reimburse us for all collection costs and interest for any overdue amounts. Please note that some LULU DK products and services may not be available in all jurisdictions.

 

GENERAL PROVISIONS: LEGAL NOTICE & PRIVACY

Entire Agreement – These Terms of Use, the Privacy Policy, and other policies LULU DK ESPAÑA may post on this website constitute the entire agreement between LULU DK ESPAÑA and you in connection with your use of the Web site, the Content, products and services, and supersedes any prior agreements between LULU DK ESPAÑA and you regardin use of this website, including prior versions of these Terms of Use.

  1. WHO WE ARE

In compliance with the reporting obligations contained in article 10 of Law 34/2002, of July 11, Services of Society Information and Electronic Commerce, the following Data are reflected: the domain and the website which is accessed through the e-mail address www.luludk.es is owned by GRUPO FRUTEC S.L. (hereinafter LULU DK ESPAÑA), with registered address at calle Benahavís, 251, 29130, Alhaurín de la Torre (Malaga, Spain), Tax Code B-93.458.131, entered in the Mercantile Registry of Malaga, Volume 5.482, Sheet 205, Page MA-132.384 (inscription 1). Contact e-mail: info@luludk.es

  1. USERS

Access and/or use of this website property of LULU DK ESPAÑA attributes the condition of USER, it involves that you accept, since such access and/or use, The General Conditions of Use here listed.

  1. USE OF THE PORTAL

LULU DK ESPAÑA web site may use Cookies. Check out our Cookie Policy at this link. The present web portal www.luludk.es provides access to a multitude of information, services, programs or data (hereinafter “content”) belonging to LULU DK ESPAÑA or its licensors, which the USER may have access. The USER assumes the responsibility of the use of the portal. This responsibility is extended to the registry that would be required to access to certain services or content, if necessary. In the mentioned register, the USER will be responsible for providing true and lawful information.
As a result of the registration, a password may be provided to he USER, who will be responsible, undertaking to make a diligent and confidential use of it. The USER undertakes to make appropriate use of the content and services (such as chat services, discussion forums or newsgroups) that LULU DK ESPAÑA may offers through its portal and including but not limited, do not use them for (i) incur in illicit, illegal or contrary to good faith and public order activities; (ii) disseminate racist, xenophobic, illegal-pornographic, apologies for terrorism or against Human Rights content or propaganda; (iii) cause damages in the physical and/or logical systems of LULU DK ESPAÑA, its suppliers or third parties, introduce or spread in the network viruses or any other physical or logical systems that are capable of cause the damages previously mentioned; (iv) try to access or, where appropriate, use the electronic mail accounts of other users and modify or manipulate its messages. LULU DK ESPAÑA reserves the right to remove any comments and contributions that violate the dignity of the person, which are discriminatory, xenophobic, racist, pornographic, which violate the youth or childhood, order or public security or that, in his view, they were not suitable for publication. In any case, LULU DK ESPAÑA will not be responsible for the opinions expressed by users through forums, chats or any other tools of participation.

  1. DATA PROTECTION

LULU DK ESPAÑA complies with the guidelines of the Organic Law 15/1999 of December 13th, of Data Protection of a Personal Nature, the Royal Decree 1720/2007 of December 21st, which approves the Regulation implementing the Organic Law and other regulations in force at any time, and sailing to ensure proper use and treatment of personal data of the users. To this end, along with every form of collecting personal data, in the services that the user may request to LULU DK ESPAÑA, if appropriate, shall inform the user of the existence and acceptance of the particular conditions of the
data processing in each case, informing about the responsibility of the created file, the address of the person in charge, the
possibility to exercise the rights of access, rectification, cancellation or opposition, the purpose of the treatment or the communication of data to third parties, where appropriate. LULU DK ESPAÑA also advises that compliances with the Law 34/2002 of July 11th, of Services of Information Society and E-Commerce and will ask for the USER consent to the treatment of its electronic mail with commercial purposes. The exercise of the mentioned rights of access, rectification, cancelation and opposition shall be in writing to one of the following addresses: by e-mail to info@luludk.es or by postal mail to LULU DK ESPAÑA calle Benahavís, 251, 29130, Alhaurín de la Torre, Malaga, Spain.

  1. INTELLECTUAL AND INDUSTRIAL PROPERTY

LULU DK ESPAÑA is the owner or delegated holder of all intellectual and industrial property rights covering the LULU DK ESPAÑA website, and of the content thereof (including but not limited, images, sounds, audio, video, software or texts; trademarks or logos, combinations of colors, structure and design, choice of material used, computer programs necessary for its operation, access and use, etc.) directly held by LULU DK ESPAÑA. All rights reserved. In pursuance of  the provisions in Articles 8 and 32.1, second paragraph, of the Intellectual Copyright Act, it is expressly forbidden to reproduce, distribute and disseminate publicly, including the making available modality, of all or part of the contents of the webpage for commercial purposes, in any format and by any technical means, without the authorization of LULU DK ESPAÑA. The USER undertakes to respect the Property and Industrial Rights ownership of LULU DK ESPAÑA. The USER may view the elements on the portal and also print them out, copy them and store them on the hard disk of his/her computer or on any other physical medium as long as it is exclusively for his/her personal and private use. Consequently, making the said elements available, as well as the transformation, distribution, publication and whatsoever other form of exploitation, including their modification, alteration or decompilation is absolutely prohibited.

  1. WARRANTIES AND LIABILITY DISCLAIMER

LULU DK ESPAÑA takes no responsibility, under any circumstances, for damages of any kind that may be caused by, but not limited to, the following: errors or omissions in the content, lack of availability of the portal, correct visualization, or the transmission of viruses or programs that are malicious or harmful in their content, in spite of having adopted all the necessary technological measures to avoid such occurrences.

  1. MODIFICATIONS

LULU DK ESPAÑA reserves the right to carry out, without prior warning, any changes to its websites it considers appropriate, being able to change, delete or add both content and services the websites offer as well as the way in which the contents and service are presented or located on its websites.

  1. LINKS

In the case of www.luludk.es having links or hyperlinks towards other Internet sites, LULU DK ESPAÑA shall not exert any kind of control over those sites and contents. Under no circumstance, LULU DK ESPAÑA will assume the responsibility for any of the contents of any link belonging to other’s web sites. Not guaranteeing therefore, the quality, accessibility, reliability, accuracy, veracity and legality of any type of material or information included in these webs. Likewise, inclusion of these external connections does not imply any type of association, fusion or participation with the entities connected.

  1. RIGHT TO EXCLUDE

LULU DK ESPAÑA reserves the right to deny or withhold access to the portal and/or services at any time and without need of warning to those users who do not comply with these general conditions or the particular conditions that may apply to them.

  1. GENERAL CONDITIONS

LULU DK ESPAÑA will pursue non-compliance of the present conditions as well as any other improper use of its Website by bringing all the civil and criminal actions it has the right to exercise.

  1. MODIFICATION OF THESE TERMS AND CONDITIONS AND DURATION

LULU DK ESPAÑA may modify at any time the conditions here determined, being duly published as they appear here. The validity of these conditions shall be according to their exposure and they will be in force until they were modified by other duly published.

  1. APPLICABLE LEGISLATION AND JURISDICTION

The relation between LULU DK ESPAÑA and the USER shall be governed by the legislation in effect in Spain, and any controversy will come under the jurisdiction of the courts of the city of Malaga.